CAA Store London — Travel Agency in London

Reviews of CAA Store London

• Ethan

  Added 2016.06.15

  Do yourself the favor and have peace of mind.. and in any vehicle.
• Parker

  Added 2016.06.05

  Easily the worst CAA service I have ever encountered in 10 years of driving. After 2 hours of waiting I was starting to get abandonment issues. For what was originally a flat tire which I would have attempted to put the spare on myself if I had known I would be wasting 2 hours of my life it turned into a dead battery and waiting in the cold. Stupidly we waited for the 15 to 20 minutes that they said would take which was an out right LIE and lied again twice more saying it would be 15 to 20 each time we called and that they were "just leaving" the last call. The tow driver just said he got the call 10 minutes before he arrived and had just jumped out of bed and headed over. I don't know if this was Ross's Towing in London or CAA but you need to figure it out. I am incredibly disappointed and I cannot with confidence recommend CAA anymore after this incident.
• Liam

  Added 2016.02.12

  If I need superlative service, I'd go out of my way to work with the people there.
• Addison

  Added 2015.01.31

  The most awful experience! Driver showed up upset at my 78 year old mother in law, because it was a night time tow that was needed and said "You woke me up" to her (Third party company through CAA called Ross Towing in London Ontario). He was sitting in his truck and being very rude to the point she was nervous of him, and she told him " If you really don't want to do this, than don't" so he literally left her on the side of the road. We called the company and the dispatcher was covering for her driver, and lying about my mother in law to my partner and I, claiming my 78 year old mother in law was acting irate and tried grabbing her driver's radio from him, which is literally impossible for her to do, plus she had a witness. When her partner called in to tell the dispatch of this outrageous lie, the dispatcher wouldn't hear him out. If you need a tow or someone you love, tell CAA not to send a Ross Towing driver.
• Bryson

  Added 2014.07.04

  Honestly, how could you not have a CAA Membership?
• Everett

  Added 2014.05.29

  (Review for CAA Road Service). Unfortunately had to use twice in last 6 months. Call Reps very Friendly, pleasant to deal with. The text msg updates are great..
• Noah

  Added 2014.05.19

  I've always wanted a membership​. So I finally did it... On the day of my first tow. I called around for a truck was told $80.. called CAA Signed up for basic which was around $70.. in the same call I ordered a truck.
• Jackson

  Added 2014.05.17

  Great service-extremely knowledgable staff-would certainly recommend them
• Levi

  Added 2014.05.04

  Even for the basic package, the cost is no more (maybe even less) then calling in for a local tow.
• Valentina

  Added 2014.03.05

  Every cent of my membership is alone justified by the level of engagement the staff at this branch demonstrate. When I had a bit of a tough personal travel situation to deal with, I felt the response was one that reminded me of best friends, huddling together and saying - "Ok, we've got this. Let's figure it out."
• Brayden

  Added 2014.02.04

  So now I saved money on the tow and have 3 more plus other benefits! Lol this is great.
• Noah

  Added 2013.08.05

  Thanks CAA
• Lily

  Added 2013.06.22

  You never see people go out of their way like that anymore.