Big Al S — Pet Store in London

Reviews of Big Al S

• Ruby

  Added 2016.06.23

  I've found if it's not on the shelf they can get it at a competitive price. (salt water equipment) A girl named "Ocean" greets you at the door, very helpful, and really cares about the animals! There is no replacement for the level of care a small family business offers!
• Xavier

  Added 2016.02.06

  I am giving Big Al's one star. I recently purchased a back drop for a 10 gallon tank and the moron's cut it far too short. My 2 year old niece could have done a better job. The staff member I talked to lacked knowledge and had to bother her co-workers who were bust for answers. I don't care if you're new at your job, or not. It doesn't take a rocket scientist to cut in a straight line.
• Ivy

  Added 2014.07.30

  My questions were quickly answered. The staff was very knowledgeable. Very happy with my fish purchase 2 months later and none died. Great quality !!
• Jack

  Added 2014.07.21

  Large selection of underwater life and accessories. In-polite staff, dirty, cluttered, and cold. Fish are overpriced.
• Elias

  Added 2013.07.26

  The words "We don't have it but we can order it" rings pretty much everytime I have been in. Even when they do have something sitting in their showroom like aquarium salt its already been spoken for. Why have product that is spoken for sitting out on the showroom floor? If space is a premium then actually move to a decent location where things can be properly stored and you can actually put some product on your shelves.