MacMaster Chevrolet Cadillac Buick GMC Ltd — Car Dealer in London

Reviews of MacMaster Chevrolet Cadillac Buick GMC Ltd

• Grace

  Added 2016.07.11

  Come on McMaster, you can do better! You wonder why people are more afraid of dealers than they are of independent mechanics. I know where my small business dollars are going from here on in.
• Brooklyn

  Added 2015.07.15

  I have now been here for 2 hours when all I wanted is to know why my engine light has come on?
• Ryan

  Added 2014.11.06

  Currently having a terrible service experience at McMaster Chevrolet in London ON. Arrived before my scheduled service appointment and sat in the drive thru service line for 30 minutes watching several employees walk by the roll up door and the customer service agent sitting at her dest doing who knows what. Finally I pulled right up to the doors and they opened automatically. I drove in past 2 agents who must have wondered why I was sitting in front of the door for 30 minutes but never bothered to ask or let me know to pull within 10 feet of the door.
• Mateo

  Added 2014.10.07

  The service manager also suggested a solution to a problem that took me 5 minutes to do myself. It might not have worked but I got lucky and it did.
• Camila

  Added 2013.09.27

  He could have made $150 easy money and held me up for an hour and a half doing a service requiring hooking up to diagnostics and doing some reprogramming.
• Emilia

  Added 2013.09.06

  Looking for a new or used vehicle. This is the place. Sales people are great. Been buying cars there for 15 years. They always keep you informed. Thanks MacMaster
• Dylan

  Added 2013.06.28

  Turns out I now have to pay for the diagnostic charge on a vehicle under warranty and of course the part is not cover.
• Alexa

  Added 2013.06.12

  I bough a car here before getting posted to the airforce base in Cold Lake Alberta, I bought a block heater for the car as the temperature here is -30 almost every morning in the winter, after driving 4000kms I could not find the cord, after getting my oil change I was informed by the dealer here there was no block heater installed. After trying to call a few times to Macmaster I seemed to not be able to get answers as to why there was no block heater in my car even though I paid for it. After finally getting a hold of a sales manager he seemed rather upset to have to deal with the problem. After a tense phone call they agreed to pay gm here to install the heater. It seemed that after they got their money they did not care anymore. Everytime I called the sales rep was "busy" and I never received calls back. I would recommend any other dealership than this as they were kind and helpful until they had the money.
• Axel

  Added 2013.04.10

  I had an oil change this morning. They run thus service as a quick lube and i find the price comparable to other quick lube businesses without the overselling of stuff you dont really need.
• Noah

  Added 2013.04.04

  Tired of getting ripped of by mom and pop shops I tried a different strategy. Started getting my repairs done here. I have been very happy with the results. Prices are more than a mom and pop shop but you get what you pay for. Quality work and quality parts. I no longer have to replace the same parts on my car every 9 months. In the long run it is actually cheaper as you don't have to get it done again 9 months later. If you do parts are often warrantied and the labor cost is free if they have to replace a warrantied part. Plus they will drive you home after you drop your vehicle off, then pick you up when it's finished. Can't beat this place for car repairs. I highly recommend it.